Terms of service

Last updated: 9 July 2026

Welcome to The Ringo Pack. By using our website and placing an order, you agree to the following Terms of Service. Please read them carefully before using our store.

1. About Us

This website is operated by The Ringo Pack. Throughout the site, the terms “we”, “us” and “our” refer to The Ringo Pack.

2. Use of Our Website

By using this website, you confirm that:

you are at least the age of majority in your country of residence, or you have permission from a parent or guardian to use this site
you will not use our products or website for any unlawful purpose
you will not attempt to interfere with the security, operation or proper functioning of the site

3. Product Information

We do our best to ensure that product descriptions, images, prices and other information on the website are accurate. However, we do not guarantee that all content is always complete, current or error-free.

Colours may vary slightly depending on your screen, monitor or device settings.

4. Pricing and Availability

All prices are shown in the currency displayed on the website unless otherwise stated.

We reserve the right to change product prices, descriptions, availability or promotions at any time without notice.

We also reserve the right to refuse or cancel any order where we believe an error has occurred, including pricing errors, product listing mistakes, or suspected fraudulent activity.

5. Orders

When you place an order through our website, you are making an offer to purchase the item or items selected. We reserve the right to accept or reject orders at our discretion.

If your order is accepted, you will receive an order confirmation. If we are unable to fulfil your order, we may cancel it and issue a refund where appropriate.

6. Made-to-Order Products

Many of our items are made to order through Printful. This means production begins after your order is placed. Because of this, order changes, cancellations and returns may be limited. Please see our Returns & Refunds Policy and Shipping & Delivery Policy for more information.

7. Delivery

Delivery times shown on our website are estimates only and are not guaranteed. We are not responsible for delays caused by third-party delivery services, customs, weather, or events outside our control.

8. Returns and Refunds

Our Returns & Refunds Policy explains when returns, replacements or refunds may be available. By placing an order, you agree to that policy.

9. Intellectual Property

All content on this website, including text, logos, graphics, designs, images, branding and product artwork, is owned by or licensed to The Ringo Pack and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify or use any part of this website or our product designs without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, The Ringo Pack shall not be liable for any indirect, incidental, special or consequential loss arising from your use of the website or purchase of products from us.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

11. Third-Party Services

Our store may use third-party services, including Shopify, Printful, payment processors, delivery providers, analytics tools and marketing services. We are not responsible for the content, policies or practices of third-party websites or services.

12. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

13. Governing Law

These Terms of Service are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales unless consumer law provides otherwise.